Frequently Asked Questions
Yes, we offer the ability for you to try five scent samples via our personalised discovery set.
Our pioneering in-house AI is called YENA - Your Expert Nose Assistant. YENA builds your unique scent profile based on the scents and styles you've worn and enjoyed before. They also want to know what you think of the Diem scent samples we send you to try. Scent is personal: the most important thing is what YOU think. The more you tell us, the smarter YENA gets in their recommendations so you have fun experimenting with fragrance. YENA also comes up with ideas of new scents our community might enjoy - and just don't know it yet.
If you have an invite code from one of our partners, start your discovery journey here and enter the code when prompted.
If you don’t have a code, you can buy your personalised discovery set directly here.
Yes, our fragrances are vegan, contain no animal products and are not tested on animals
Sending a gift is easy and designed so the recipient truly finds a scent they love. No guess work on your part!
Our gift packages include a beautifully packaged discovery set which comes with a personalised gift card bearing a message from your. Once they’ve chosen their favourite, they will have a voucher included for either one or two full 30ml bottles of scent. They head to the website and enter their voucher code, and we will send it to them. You decide whether to include one or two bottles. Head here to order your gift.